Why BC Strata is the right fit for you.
Our Building Managers ensure your property is secure, well-maintained, and operating efficiently. Whether live-in or live-out, they uphold high industry standards and professionalism, confidently handling daily tasks. Our team is trained to not only complete assigned duties but also identify issues and provide effective solutions.
Daily Operations
Our experienced team takes care of everything—from programming fobs and updating enter-phone systems to deficiency reporting and managing move-in/outs as well as amenity bookings. We’ll coordinate with contractors, order supplies, and keep all records up to date so your building runs seamlessly. Plus, with our detailed monthly reports for strata managers and councils, you’ll always stay informed without lifting a finger.
Communication
Our team ensures seamless communication and a positive atmosphere within your building community. With exceptional customer service skills and a friendly, professional attitude, our managers build lasting relationships with owners and residents. Clear, concise communication and a proactive approach make us the trusted choice for maintaining harmony and efficiency in your building.
Emergencies
Our Building Managers have the knowledge and experience to handle any challenge, ensuring your safety is always their top priority. From maintaining security and fire systems to overseeing surveillance and assisting law enforcement, our team has everything covered.
Building Maintenance
Our Building Managers are skilled in a wide range of handyman tasks, from general repairs like fixing doors and patching walls to basic plumbing, electrical work, and HVAC maintenance. They also handle outdoor upkeep, safety checks, and minor landscaping, ensuring your strata property is always in top condition. With expertise in addressing everyday issues our team ensures a hassle-free and well-maintained living environment.
Security
For the purpose of protecting occupants as well as the property itself, Building Managers will oversee the security of your building. This will involve doing walk arounds (especially in places like the storage rooms), checking electronic security systems, reviewing security camera footage and conducting fob audits when needed.
Cleanliness
The Building Manager oversees the janitorial staff. Our Building Managers analyze the daily cleanliness of their building by following a checklist; a checklist makes certain that nothing is overlooked or neglected. The waste and recycling is routinely checked to prevent overflow and wrong items from being disposed of ensuring your garbage and recycling is taken on time every time.
I wanted to thank you for your assistance today in helping resolve the disagreement between myself and my neighbors. I greatly appreciate that you took the initiative and set up the meeting. We were all able to resolve things quickly and amicably. It’s a relief to put this behind me . I feel like you went above and beyond the normal duties of a building manager and I am very thankful.
Reach out to us to learn more about why adding a building manager or caretaker to your residence can improve the quality of life for all the residents.
Employee Spotlight – Barry McBride, Building Manager
Q: What are some recurring challenges you’ve noticed in managing downtown properties, and how have you adapted your approach over the years?
A: I make sure tenants and owners are aware of the basic safety and security stuff we all need to follow to keep everyone safe and the building secure. For example, don’t buzz anyone in unless you actually know them. Amazon drivers especially love to sneak in without buzzing the unit or me—I always make sure they don’t leave packages lying around the mailroom, since that can attract break-ins. Our building’s on Seymour Street downtown, and it’s kind of a hotspot right now. If someone or a car follows a resident into the parkade without using a fob, everyone knows to give me or VPD a quick call.
Q: How do you maintain strong relationships with residents, vendors, and strata councils in such a high-demand, fast-paced environment?
A: Always Being Polite and Courteous. A simple “good morning” or “hello, how are you?” really goes a long way. When it comes to strata, I always try to have an answer ready—or at least know how to get the right one. With vendors and trades, I make a point of showing interest in what they’re doing. You end up learning a lot that way, and it helps when someone asks questions later on. Plus, being polite to trades and dispatchers is key—they’ll remember that and make sure you get quick, reliable service when you need it.
Q: If you had full control to improve one thing about the building’s operations or resident experience, what would it be and why?
A: This building runs pretty smoothly overall, but one thing that comes up is the move-in/move-out fees. Management would like to charge both a move-in fee and a move-out fee, but I really think it should just be one fee. Charging a fee when people are moving in makes sense—but when they’re moving out, it doesn’t feel fair, and it can lead to people doing midnight moves to avoid paying. That ends up causing problems like elevators getting blocked or damaged, and people wedging doors open, which is a security risk.
Safety is our promise—our team is proudly certified in WHMIS, Pool Operation, and First Aid, so you can trust us to deliver reliable, professional service every time.
